Elevator Service for Eastern Washington, Northern Idaho,
& Western Montana.


Your #1 source for commercial elevator service in the Inland Northwest.

24/7 Local Support

Customer-Focused Contracts

100% Transparent Communication

Elevator system breakdowns with slow service responses shouldn’t be the norm.



You deserve personalized elevator solutions and dedicated 24/7 support that ensures your elevators are installed right and maintained properly. Our commitment to exceptional service means you can count on us for both routine care and rapid response in emergencies, so you can focus on your business with complete peace of mind.


Receive the elevator service you need, when you need it.


Even if you’re under contract with another provider, we will help you get the service you need at the price you deserve. Our maintenance contracts are flexible and are based on each customers unique needs.

Responsive 24 / 7 Local Support

Our dedicated support team is available around the clock to assist you. We’re here to provide the help you need, whenever you need it. No phone trees or voicemails. Just actual humans.


Customer-Focused Contracts

Our contracts are designed with your needs in mind, offering flexible terms and personalized service plans to match your unique requirements.


100% Transparent Communication

Our commitment to clarity and honesty at every step ensures that you’re always in the loop, with straightforward answers to your questions.

Our Range of Services


Service, Repair and Testing

Expert elevator repair, flexible preventative maintenance plans, and licensed annual safety testing to ensure your elevators operate smoothly, safely, and in compliance with all regulations—backed by 24/7 emergency response.

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Elevator
Modernization

Enhance your commercial elevator’s look, function, and safety with modernization services, including aesthetic upgrades, safety improvements, and code compliance using non-proprietary parts for cost-effective, flexible, and reliable performance.

New
Installation

Elevate your business with customizable, non-proprietary elevator installations from Vertical Options. Specializing in passenger, freight, and ADA-compliant lifts, we offer advanced technology, safety, and compliance with flexible contracts and 24/7 expert support.

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Elevator service with Vertical Options is easy!

1

Give us a call.

We’ll listen to the details of your situation and schedule an on-site visit to inspect your equipment.

2

Receive a easy-to-understand quote.

We’ll get back to you in 48 hours with a itemized and comprehensive quote. We’ll answer any questions you have, so you know exactly what you’re paying for.

3

Get up and running as soon as possible.

Our certified technicians will swiftly implement the necessary repairs, so you experience minimal downtime.

Building Managers Trust Vertical Options.


“Awesome company, great service. They did a amazing job fixing the elevator at my business. I’d Recommend them to everyone!!! And their prices are super fair.”


Andrew W.

“We have been a customer of Vertical Options at two buildings for almost ten years and we have had excellent service the entire time. Their whole crew is great to work with and they clearly take pride in doing a good job. 5 stars!!”


Nick M.

“Vertical Options has been instrumental in modernizing our elevators! They show up with a smile on their faces, ready to get the job done. I highly recommend them to anyone that owns an elevator!”


Cass S.

A Few Clients We’re Honored to Serve



About Us

Reliability and responsiveness shouldn’t
be a concern.


That’s why, when you call, you will always get a Vertical Options team member. We pride ourselves on being the leader in the industry when it comes to responsiveness and serving the needs our clients.


From emergency repairs to routine questions, we’re here to ensure that every interaction is handled promptly, professionally, and with the utmost care, giving you confidence that your elevators are always in capable hands.

Choosing Vertical Options means prioritizing safety, reliability, and peace of mind.


We are always one call away for any service or repair.